Privacy Policy

Thank you for visiting our website. We fully recognize the importance of personal information security and are committed to protecting your personal information in accordance with relevant laws, regulations, and this Privacy Policy.

I. Scope of Information Collection
To provide you with product purchases, order processing, logistics and delivery, and customer service, we may collect the following categories of information:

Personal identification information: such as name, email address, shipping address, contact number, etc.;

Order and Payment Information: such as purchase history, delivery requirements, and payment-related records (we do not store complete credit card information);

Browsing and Technical Information: such as IP address, browser type, visit time, and page interaction data.

II. Use of Information
The information we collect will be used for the following purposes:

To process your orders and complete product delivery;

To communicate with you regarding order status, shipping notifications, and after-sales service;

To optimize website functionality and user experience;

To comply with legal obligations or respond to lawful requests.

III. Information Sharing and Disclosure
We promise not to sell, rent, or arbitrarily share your personal information with third parties. We may share information with specific third parties only under the following reasonable and necessary circumstances:

Sharing delivery information with logistics carriers to complete delivery;

Sharing necessary information with payment service providers to complete transactions;

Disclosing information in accordance with laws, regulations, or lawful requests from government authorities.

IV. Data Retention and Security
We will retain your personal information for the period necessary to fulfill the purposes described in this Policy. We employ industry-standard security measures (such as encrypted transmission and access controls) to protect your information from unauthorized access, disclosure, or destruction.

V. Your Rights
You have the right to:

Access, correct, or delete the personal information you have provided;

Opt out of receiving marketing emails (by clicking the unsubscribe link in the email);

Submit privacy-related requests via the contact information below.

VI. Changes to the Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated by posting a notice in a prominent location on the website or by notifying you via email.

VII. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via the following methods:
Email: support@celstiar.com